Weekly DongDaeMun

Dong Dae Mun night time market environment UX solution
UX, System, GUI
Korea University | 2013
Role: Team Leader

Weekly DDM provides better experience for users at wholesale market by aiding in organising purchased list, keeping track of priorities, finding the way back to the store, and identifying their bag.






Design process film
















Market

Dong Dae Mun (DDM), the largest fashion market in Seoul, is the only place on earth where over 60 thousand retail and sales markets are clustered with in 5km. Every night, more than 150,000 people from all over the country crowd in this area to transact wholesale. DDM has fixed into its own culture and ecosystem, where there lies critical problems that needs improvement.

Problem

Every night at DDM is the most frenzy time of the day, with thousands of people and plastic bags trying to find its way. These eople buy clothes in heavy bulk and transport the packages by themselves. The unorganized methods of transporting, keeping and identifying their own package is always leads to confusion. While a customers roam around in clustered shops to pick up ordered items, they leave their heavy baggage somewhere they can remember, often with a scribbled note. Some of these bags are tossed around by busy people, and even invade the road. Moreover, customers are unable to know the arrival time of ordered packages, and aimlessly until it arrives. This overall inefficiency of time and system was the main problem that we aimed to solve.



















User Interview



























Shadow tracking






















User Journey map

















Persona






















Persona Journey map & pain points
























Affinity diagram






















Solution Definition















Design solution
























User scenario

















Service screen








Team: Yeona Choi, Hojin Jung
Advisor: Prof. Seunghun Yoo
Design Methodology | 2013
Industrial & Information Design | Korea University